![]() ![]() If your PS4 randomly restarts, you may have to also troubleshoot for a possible overheating problem. In most cases though, a console may overheat if it’s not getting good ventilation, been in continuous use for a long time, exposed to direct heat/elements, a combination of these three. Overheating can occur due to either a software bug or a hardware malfunction. Some PS4 users may encounter this problem because their console is overheating. In most cases, a modified software also prevents a console from connecting so if your PS4 won’t connect, consider reverting to the official software version. If your PS4’s software has been tampered with (jailbroken or modified), the new software may not be fully optimized or designed to work with new games. The other possible reason for your PS4 crashing issue can be with an unknown software glitch. Make sure to connect your PS4 to the internet and check if there’s an available update for the software. Outdated software can sometimes result to the system crashing for no apparent reason. If you use your PS4 sparingly, its software may need an update in order to read or run a game. In other situations, a corrupted saved game may result to this issue as well. In some cases, a bug can force the console to restart or crash to the Home screen. Like a regular computer, a PS4 may encounter errors that it may not be able to resolve on its own. If your PS4 plays the game just fine, you can bet the first disc you were using is the cause of the problem. Make sure that this disc is not scratched or cracked. To see if it’s a game disc issue, insert a different disc that’s known to be working. This can happen from time to time if the disc is scratched or cracked. If a game you’re playing keeps crashing or rebooting your PS4, it may be due to the disc you’re using it. Dirty or unreadable disc (when using a disc). Below are the common causes for any of these problems. Your PS4 may crash, reboot, or become unresponsive for a number of reasons. This troubleshooting guide will help you with that. There can be several factors behind the situation so you’ll have to narrow down the factors in order to resolve your problem. ![]() If the above steps fail to resolve your issue, you should contact Sony Support for further assistance.One of the common problems that some PS4 users encounter is the console crashing to the Home screen, or, in some cases, a total system reboot. If you have upgraded the Hard Disk Drive (HDD) in your console, please reinstall the original HDD. To uninstall and reinstall a game, follow the instructions at this link here. Note that this will not delete your Fallout 76 characters or account. Before doing this step, if possible, save your data (not just Fallout 76) to an external storage device or back it up to the cloud via PlayStation®Plus storage.įor instructions on how to initialize your console, proceed to the Sony Website article here for instructions. ![]() This option deletes all user and game data on the hard disk drive. From the PlayStation XMB home screen, select Settings. ![]() Once complete, turn off Enable Face Recognition. If a PS camera is connected to the system, remove it and reboot the system. Select System Software Update and allow any system updates to install.Īdditional instructions can also be found here.Select Settings at the top of the PlayStation XMB home screen.Select Check For Update and install any updates that are available.Highlight the game Fallout 76 and press the button on your controller.Allow the PlayStation to fully power down and wait for 10 to 20 seconds.Press and hold the button on your controller.If the above does not resolve the issue, proceed to the troubleshooting steps below:Ĭlear your PlayStation's cache (power cycle) When not playing the game, make sure to close the game by holding down the button and select " Close Application(s)" to close it. You may receive this error if you leave a game suspended for extended periods of time. " Error CE-34878-0" is an error on the PlayStation that can occur due to corrupt data or system software. ![]()
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